INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you offer custom design services?

Yes, we offer custom design services to bring your unique ideas to life. Whether you need a specific vector design or a custom 3D model, our skilled designers can work with you to create a tailored solution. Contact our customer support to discuss your project and get a quote.

What formats are the digital products available in?

Our digital products are typically provided in industry-standard formats such as SVG, DXF, AI, EPS, and STL. The format will vary depending on the type of product. You can find detailed information about the file formats in the product's description.

How do I download the purchased digital products?

After completing your purchase, you'll receive an email with a download link for the purchased product. Alternatively, you can also access your purchased products by logging into your account on our website and navigating to your purchase history.

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What do I do if I encounter technical issues with downloading or using the digital products?

If you experience any technical difficulties with downloading or using our digital products, please reach out to our customer support team at info@cncartfiles.com or +44 20 8167 4304. We'll do our best to assist you promptly.

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