Refund and Returns Policy
Last updated: 15/08/2023
Digital Products Refund and Returns
At CNC ART FILES, we take pride in providing high-quality digital products in the form of vector art files. Please read our Refund and Returns Policy carefully before making a purchase.
Refund Policy
-
Refund Eligibility: Due to the nature of our products (digital downloads), all sales are final. We do not offer refunds or exchanges for purchased digital products unless there is a technical issue that prevents you from accessing the product.
-
Technical Issues: If you encounter technical difficulties that prevent you from accessing your purchased product, please contact our customer support within 7 days of purchase. We will work diligently to resolve the issue and provide you with access to the purchased product.
Returns Policy
As our products are digital downloads, they cannot be returned once they have been downloaded. If you have any questions or concerns about a product before making a purchase, we encourage you to contact our customer support for assistance.
Contact Us
If you believe you are eligible for a refund due to a technical issue or if you have any questions regarding our Refund and Returns Policy, please contact our customer support at:
Email: info@cncartfiles.com
Phone: +44 20 8167 4304
Changes to the Policy
We reserve the right to modify or amend our Refund and Returns Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. It is your responsibility to review this policy periodically for changes.